Today I spent over an hour trying to resolve some incorrect information on my existing policy that is due for renewal, the problem was not resolved. On reviewing the documents I noticed that it states that I have been involved in three incidents/claims, this is not the case. It even states on the document that I have been involved in two incidents, but there is three listed. 21/09/22 i was not involved in any incident whatsoever. On the 25/09/22 a side window of my car was broken, I did not make a claim on my insurance policy at the time, I repaired it myself. On the 10/04/22 i was in a slight collision with another driver, that caused a slight scuff on my drivers side wing, that simply polished out, the other driver admitted liability and no claim was made against me and I made no claim, these are the only two incidents that I have been involved in, again I query why on the document it says two incidents but lists three? I have contacted my insurance company with whom I was insured with at the time { 1st Central } and they have informed me that no claims have been made against me, and have sent through my no claims certificate as proof. When I took out my van insurance with Gladiator over the phone I answered the questions put to me about my driving/insurance details to the representative over the phone, he was the person who asked me if I had, had any accidents or claims that were not my fault, I informed him that I had a window broken and didn’t claim, and also I was involved in a no fault collision that involved no claim. Again I bring to question why on the document it says 2 incidents but lists three. Also because of this was I charged more for last years policy because of this? I was told today by someone in the c/s service team that they were listed as my fault. Nothing was satisfactory resolved by Gladiator and I have now changed my van insurance to another company. Keep well away from Gladiator