I phoned up for insurance today and was told by My multi car insurance that had a very good sister company that insurance vans This was not the case the young girl on the phone didn't have a clue when I give her the reg details of the van She said the van reg was wrong and did not come up with any details She was just hard work , I told her not to bother She said okay ,I would not be employing a person like this she has just lost the company a sale , Needs sacking or proper training it made me so mad and angry when I come off the phone You wouldn't think it was so hard to spend money Or just have a bit of customer focus Definitely would not recommend this insurance company