My parents in law are in their 90s and infirm. This year the Halifax House & Contents renewal was for £579.08, an increase of £96.52 or 20%. I deal with their financial matters as my wife has Lasting Power of Attorney to help protect them from being ripped off. They had been with the Halifax for years and were in tears as they had no idea where they could get this money from. I did a comparison and found Halifax was one of the cheapest at around £108! I called them and they were lost for words to justify this. Why penalise them for loyalty? You do the math. The CEO I contacted doesn't talk to customers!!