Halifax home emergency cover is a jock I do not want to give him one star but there is no option.last year i phoned them coz of my boiler was brock down engineer came n said i need to replace a part so I m going to order it it will take a week but he did not cum back again same happen this year my boiler start leaking water I phoned to Halifax home emergency engineer came n said to change a part. He is gonna order n 3-4 days gonna take to get that part then he fix it we are waiting from last two weeks I phoned Halifax claim department n they said they closed the case coz water was leaking from quite a long time and boiler is not serviced Wahts going on