Burglered July 2020 insured by Halifax ....first impression was great totally supportive, helping n starting look,and seem correct company with....UNTIL HAD VISOT OF GUY HE GREAT NO ISSUE CALLED MANI (ONLY BIT N PERSON ID RECOMMEND COMPANY HES ABOVE N BEYOND) ...HALIFAX IS THROUGH LLOYDS ....STARTED CLAIM SETTLEMENT ....3RD PARTY COMPANIES SETTLE CLAIM ELECTRICALS GOLD ECT APPARENTLY NO BIKES REPLACEMENT.... GOKD ANOTHER COMPANY CANNOT REPLACE ...VOUCHER FOR GOLDAMITHS EXPENSIVE ..HAD RAGDOLL N BELCHER CHAIN PAID OUT FOR 1 ITEM GOLDSMITHS DIDNT STOCK (COULDN'T REPLACE SAME ITEM) ELECTRICALS AGAIN VOUCHERS BIKES SAME ....WEVE SPENT £ 143.75 IN CALLS CHASING UP HALIFAX N COMPANIES,CASH THAT TAKEN WAS FOR SCHOOL UNIFORM N FOOD/BILLS THAT WK TOLD SETTLE WITHIN ACCEPTABLE TIME ....WE BAGGED/BORROWED TO GET THROUGH.... YOLD 3WKS AFTER EXPECT ££ ..NOTHING TOLD AGAIN 41/2 WKS AFTER TOLD REQUESTED 1ST SEPT AND EXPECT... NOW 8WKS LATER 3RD TIME TOLD CASH AND OTHER CASH PAYMENT PAYING IN 1 CHEQUE POSTING THRS 8/9TH EXPECT 3 DAYS 5 MAX ....7DAYS ON NOTHING.....ITS STRESSED ME OUT PLAYED ON HUSBANDS PTSD MY DEPRESSION MY KIDS HAVEN'T FULL UNIFORM HAD TAKE SON OUT MARTIAL ARTS CLASSES, PARTIALLY SIGHTED SON ENJOYED BOXING (ONLY THING ENJOYED) HAD STOP GOING.....WERE STRUGGLING COMPLAINING N HEAR NOWT .....CANNOT SPEAK ANYONE THAT ABLE TELL ME ANYTHING ....NOT COMPANY ID RECOMMEND UNLES WILLING WAIT AND FOBBED OFF ASWEL AS BE WILLING CALL charges .....GETTING NO WHERE ....DISCRASE UNPROFFESIONAL ....YOTALLY FINANCIAL DIFFICULTY AND PRESSURE AND KIDS HEALTH TOO