Overview Reviews About Healthy Pets Insurance Logo Healthy Pets Insurance Reviews 835 • Poor 2 stars: Poor 2.2 Reviews Excellent 71% Great 15% Average 4% Poor 3% Bad 8% Filter by: Graeme Fulton 1 review 1 star: Bad An hour ago You can cover the rest. We dont care Took out a lifetime policy for my dog. He is over 8 years old. Had to take him to the vet this year. Healthy pets cover showed we had to pay £117 up front to the vets. This is normal to pay an excess. When they finally decided to pay the rest of the bill it fell £118 short of the total amount outstanding. I called up and was told yea that’s your problem. They make you pay 20% of whatever the bill is plus the excess. I was never told of this or made aware of it at any point. These people pray on people that care a lot about there pets. Its a dirty underhanded trick to get you to part with your money. I wanted to cancel my policy and have them pay the remaining fee to the vets. I was told no and i had to pay £88 of my premium to leave and pay the vet. I’m currently fighting this with the company but expect to be fobbed off. Avoid this company and do not give them a chance to rip off more people.