DO NOT USE THIS COMPANY.....RIP OFF MERCHANTS I re insured an empty property knowing it was going to be sold and only needed it for 2 and half weeks, I did explain this and asked what the fees where and was told there was a 35.00 cancellation fee............. well I paid 5.52 for the length of time the property was insured and has cost me 115.00 . I will get back 48.00 I am appalled how they can charge this. The staff are rude and are uninterested went as to have it expalained how they can rip people of like this............. TERRIBLE DREADFULL SERVICE STAY AWAY AT ALL COST