Disgusting company, spend up 45 minutes on hold to speak to someone, to get a receptionist who cant answer your questions and dumps you abck in queue cold again so you wait to give security details all over again. If you breakdown you do all the work yourself phoning different companies, if you have courtesy car you dont get it if garage dont offer service, if you cancel your policy they lose documents and send constant texts, emails, letters chasing you for bank details ignoring your requests to cancel policy even after you send the certificate of motor insurance back with a cancellation letter and resend by email. Car was scrapped 2 weeks ago and they still chasing me for insurance I cancelled at time, threatening with legal action. Gone to Ombudsman but in all my yers driving never had probs such as with this company.