Avoid Hughes Insurance at all costs. Changed a car during the year and found them to be over twice the price of another company. Cancelled my policy and was hit with a £60 cancellation fee. Wouldn't release my proof of NCD until I paid a balance of nearly £30. So paid it. Phoned again to ask my my NCD hadn't been emailed only to be told I need to pay another £90! Still haven't received my NCD so can only presume they are holding it to ransom, even though I had been told twice they would email to me immediately. As it stand its about to go to the FOS as a formal complaint. A complete joke outfit, avoid!