been trying to phone them for two days yes thats right two days bought a new car couldn't change insurance over nobody answering calls we had to pay for a days insurance with another company coming up to deadline still cannot get hold of this insurance company this is absolutely disgusting ... finally spoke to someone yesterday at 8.30pm after trying to phone them since 3.30pm and he couldn't deal with our new insurance and promised he would have some one phone back today and guess what???? NO CALL been on the phone again to them since 1pm today and its now 5pm and still on hold DISGUSTING