I would give this company 0 stars if possible. I have been with them for 5 years and I have paid a lot of money to top up my miles when I have been low and stayed with them. I recently noticed an issue with my policy documents, a fault of my own and tried to call to rectify this. I was patronised about reading the documents clearly and how there was nothing they could do. Do not waste your time with this company. There are many great insurance company’s that value their customers and help them. I have wasted 5 years of my hard earned money with them, please do not make the same mistake!