If I could give it no stars I would. Got my insurance with these in 2019 which was my first ever year of insurance. Good price and had no problems that is until you do have any accidents!!! I had a accident 2 weeks after I renewed my insurance I had found a company a lot cheaper as my insurance hasn't gone down for my second year but the women told me I could get 20,000 miles for the same price and a 'love2shop' voucher (thats still not been received' I decided to go ahead and not faff trying to switch. I had my accident 2 weeks later and suddenly insure the box are trying to flag me for any reason to cancel my insurance. A week before my crash I was changing my name over as I realised I wasn't the registered car owner (person I brought from hadn't sent off the v5) tried to explain during the year I hadn't even thought about not receiving having it been my first car didn't reallt know how it worked. Had been caring for my mother in a pandemic who had terminal cancer who also died in June had also had my baby 2 weeks later. so the last year had been crazy along with having to cope with my mutiple mental health problems and physical disability's which I tried to express how difficult my life had been I was changing it over but as my car was now scrapped I hadn't bothered and they was not compassionate or understanding in slightest and didnt take anything I said into consideration just blamed me and I disputed and they cancelled anyways. This was on the 1st of April 2021 By the end of the week I had a final reminder of cancellation fee of £80.. not even a week from cancelling hounding me with mutiple calls and emails Debt collectors in contact with me after 14 days already? So not only have you affected the price of my new policy you are damaging my credit rating over £80 after I paid fine drove fine and then instead of getting nearly £80 carried on paid and a happy customer you do this to someone who has expressed the awful year they've had? Now disputing with debt collector who is also unsure on how it's been handle so badly too so very well done NOT