Think long and hard, read the reviews before dealing with this company Absolutely appalling experience dealing with insurethebox. My 18 year old granddaughter bought her first ever (dream) car and passed her driving test 3 weeks ago. Having insured the car with insurethebox, 14 days later the engineer called to fit the black box. The engineer refused to fit the black box saying that an after market exhaust had been fitted, which my granddaughter knew nothing about as the seller had not informed us about it during the purchase. My granddaughter then received a letter from insurethebox informing her that they are enforcing the cancellation of the policy. This was not a fraudulent act, she bought the car in good faith. Insurethebox didn't give her the opportunity to get the exhaust replaced. As a result no one will insure her except one company quoting almost £10,000. This will remain with her forever, and insurethebox will not reconsider their actions. This company is totally insensitive to what has become a major issue to her. Dealing with young, brand new drivers they should be more understanding to their inexperience. Be very wary of dealing with insurethebox, their actions and lack of understanding have really affected a young girls life. The joy of passing her driving test has been replaced by a nightmare of an enforced cancellation that will be on her record for the rest of her life. Please insurethebox be sympathetic and remove the insurer cancelled flag that is now affecting her both mentally and financially.