Cancelled my insurance when I was out of the country on holiday when my brother (named driver on the insurance) was keeping the car at his house. When I got back I contacted them the same day to explain the situation, they said they could not reinstate the insurance, or even re-quote and that i'd have to go elsewhere to find a new policy. I still had 3 months left on policy and we had just paid to include another named driver. Not to mention terrible customer service throughout- never a number you can call, only live chat which constantly crashes - avoid like the plague.