Awful scam company, DO NOT USE - I've been with Insure the Box for over two years and all seems fine with cheap prices. I found out the hard way their prices are very cheap for a reason. Because they have very poor customer service and only want your money. After having an accident where a car crashed into the back of me, they did not care at all. I called the recovery number (as I pay extra for recovery) and they said they could take my car to a location (which they could not provide over the phone) where they can fix it for a cost (even though the crash was not my fault) - what a joke. Not a single sorry to hear about what had happened, in fact, the useless girl on the phone talked as if I was in the wrong. I took a risk with a company which provides a cheaper price then the bigger insurance companies, now I wish I hadn't. Don't make the same mistake as me and give this scam people your money. It's worth paying more knowing you'll actually receive a good service when you need it the most. I complained about the service and four weeks later, I've still not heard anything. What a joke of an "insurance" company.