Absolute wankers my van was stolen and instead of any sympathy these idiots kept trying to take payments,when I spoke to a few of these people they actually thought they were rocky Balboa on the phone 'telephone tough guys' ,,but it was actually the most stupid button pushing women who got me so frustrated,always paid a extortionate price on my van of 240 a month this was over a year next year 180 as I always paid my insurance on time you would think these people would respect and also offer to help you when your vehicle was stolen instead of trying to fleece you for money and try belittling you over the phone.Absoulte filth I'd love to get my hands on the cocky fuckers which handle there phone lines.