Shocking is the word that comes to mind. After a house fire me and my children lost everything. RSA was appointed and they appointed Rainbow International to clear house, nothing was listed properly, nothing was cleaned well, Iwas put under investigation for months as they doubted my lists that I was told to do because Rainbows were inadequate and incomplete. Sat for hours describing every room, every item, finally cleared from investigation and heared nothing until they relaunched investigation. Went through same again to be cleared again. Loss adjuster supposed to be in touch but still just left. No sofa, still on deck chairs, no Christmas decorations. It will be a year in January ????????