Have had some storm damage from storm Katie - well I thought that everything would be ok as we had a premium policy with John Lewis - how wrong could I be. The service has been terrible and the person they sent to check the damage equally so. They decided that the damage would be £233 pounds to correct - our builders estimate is for £700 pounds due to the need for scaffolding to go up the side of the building and go across to the apex of the roof. John Lewis have now settled the claim with £133 pounds although it was in dispute!!!!!! there surveyor from BVS believes that's the price for the job including scaffolding and remedy. This is a disgrace and we shall be not renewing with John Lewis and will go to Marks and Spencer. Shame on you John Lewis.