Made numerous phone calls to try and add another person to our cover. Each time waited on hold for up to 1 hour with nobody answering the phone. Can’t even get through to cancel them. They said email replies take 3 working days. Pointless to us now on a Thursday when we need coverage on Monday. They haven’t sent me a renewal form despite needing to renew in two weeks either. Does not do service to the brand at all. Absolutely pathetic service. Needless to say we shall not be isi f them again.
10 months ago
John Lewis Insurance has a
1.7
average rating
from
419
reviews
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