VERY STRESSFUL EXPERIENCE ....Been driving for 18 years and have all my no claims. have never had a problem with getting insurance until i signed up with KWIK FIT. They ask you to send, fax, or upload driving licence, insurance renewals etc.. Fax line was dead, so had to post documents. After half an hour on the phone because they threatened to cancel my insurance policy, i was told to send more documents to account for a 3 month period since my last insurance renewal. Did this. Got an email a week later telling me when my first direct debit installment would be and a day later a letter saying my insurance had been cancelled. Said they did NOT receive my 2nd emailed documents. I insisted on forwarding them the email again (which would PROVE i had sent them on the date i said i had) but i was told it makes no difference now as we didnt receive them. Apparently not all emails get opened in time they told me! and your policy has been cancelled. Then state i will be charged £105 cancellation fee. Appalling attitude and i have asked who to write a complaint to. Am awaiting a Managers call back but i will be taking it further. Seems to me some insurance companies are making a lot of money by cancelling policies and charging for it. You only have to read online reviews to see the amount of customers this effects. Save yourself a lot of stress and go elsewhere.