Extremely appalled with this service, took out a policy in October 2015 to find out today that they had cancelled my policy from them saying I'd not sent in documents needed which where sent in the same week I took the policy out which was all done online. I have paid every month and not missed a payment where I pay £240 every month. There was no confirmation of them even cancelling my policy and I only found this out after being pulled over by the police and saying that I didn't have insurance, this was extremely embarrassing as I have proof via bank statements and via my documents online. Resulting me in paying out for a new insurance today. AVOID THIS COMPANY AT ALL COSTS