Appalling experience. I have insured cars for 53 years and have never been treated like a criminal before. All correspondence to me was from their Fraud department and they nit picked every small detail. Every thing had to be double checked and I had to send original documents to them by recorded delivery as they would not accept copies by email!!! I would have cancelled but by the time they took trying to sort out the mess it was too late to get another company as my renewal date had expired. I will definatley not re-insure with them again whatever the quote!!!