WINDOW SMASHED ,TOOK KWICK FIT NEARLY SIX WEEKS TO REPLACE!
FIRST THEY COULD NOT FIND MY POLICY,THEN THEY WERE DEMANDING CREDIT CARD DETAILS BEFORE THEY WOULD SEND AN EMERGANCY BOURD UP TEAM.FRIDAY NIGHT SO TOLD I HAD TO RING UP SATURDAY TO MAKE CLAIM ,RAN SATURDAY TO RAISE CLAIM AND WAS TOLD SOMEONE WOULD BE INTOUCH MONDAY.HAD TO RING BACK MONDAY AND WAS TOD IT WAS AN OUT OF HOURS CLAIM SO THEY COULD NOT DEAL WITH IT AS IT WAS A DIFFERENT TEAM ,NO ONE SEEMED TO KNOW WHAT THEY WERE DOING .TOOK WEEKS JUST TO COME AND MEASURE THE WINDOW AND THEN THAT APPOITMENT WAS MESSED UP (IT WAS CHANGED TO A MORNING APPT ,WHEN AN AFTERNOON ONE WAS MADE BY THEM ,NO ONE KNEW WHY!!!)THE STRESS CAUSED TO ME AND MY FAMILY WAS NOT WORTH THE CHEAPER PREMIUM.THE WINDOW PAIN WOULD HAVE BEEN REPLACED WITHIN 10 DAYS HAD I NOT GO THROUGH KWICK FIT.
8 years ago
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