My issues started when I changed address and the premium instantly doubled. I found another provider who gave me an equivalent policy for the price I originally paid. I did have to pay back some admin charges though, totally around £80 to get out of the policy. Overall, unsatisfied. If I was not able to find another policy with a different insurer for the same price I was paying I wouldn't mind but there were several offering the equivalent before the price hike so I don't see why the premium should have doubled. I've not had any issues whatsoever with the new provider, goodbye KwikFit.