THEIVES. DO NOT USE THIS COMPANY! They claim i did not submit our driver check codes (i have the internet history and screenshots to prove otherwise) nevertheless, they've cancelled our insurance and refunded us HALF of our money. They have stolen over £150. They emailed me at 16:02 to tell me they were cancelling and to call to discuss. I called at 16:08 and was on hold for over 45mins with no answer. Customer service have now told me i can complain but that in their experience this does not help. i have no insurance, im down £150 so cannot afford insurance, and i cant get through to them despite 20+ attempts over two days. TERRIBLE! I wish i'd read the reviews before using them.