Very disappointed with this car insurance.they will have you waiting a long time before they answer the phone to you.they spoke to my partner on the phone and didn’t ask her a question about about a claim that hadn’t been put on setting up the policy.after taking our £220 deposit.the claim was a false claim against us 3 years ago and not our fault.after taking our deposit and setting up the policy they emailed they us the next day that Said our policy was set up.but in a file they said they had to cancel our policy for not adding the claim to the policy.I tried calling them the next day while waiting one hour to speak to them. I got no refund from my deposit and the charged me another £25 for cancelling this policy.I didn’t pay the £25 fee and they called me 3 times a day to collect this money and send messages and emails to say if I don’t pay they will pass my details on to a debt collection agency.they passed the £25 on to a debt collection agency which went up to £63. More calls and emails about this will affect our credit report.please be very careful of this insurance company they are out to take your money and not to help you