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Rebecca
AVOID AT ALL COSTS!! £160 to cancel within 14 days cooling off period!!! Hassled constantly!! Unprofessional. Con. Asked for lots of evidence AFTER paying!! Asked for no claim discount proof from previous insurer and sent it and then they still wanted phone confirmation, so what was the point of sending it at all? Not in addition to being continuously hassled with over 5 phone calls from them one morning, (24th January), 3 emails and texts!!!! I would send documentations after recieving threatening emails at night that stated they would cancel my car insurance if I didn’t send it before 14 days. I would ring up customer services to ask why, I am recieving these emails, and all they would do is request more and more documentation. They asked for a bank statement with proof of address, driving licence check codes of me and my mother, V5 and to top it off a no claims discount email from my previous insurers.
5 years ago
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Ladybird Insurance has a 4.1 average rating from 1,060 reviews

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