The worst customer service - promised a phone call back at 5.30pm and I get called back at 7:15pm. There was a discrepancy which the adviser had more than 6 hours to try and resolve, and when I finally get my call back it still hadn't been sorted. What is the point of getting a quote online and paying online for my insurance, when I have to go through all the same information on the phone? This took my whole lunch hour, and then fifteen minutes on the evening. Had no choice but to continue with this insurance company but I will not be renewing next year.
5 years ago
Ladybird Insurance has a
4.1
average rating
from
1,060
reviews
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