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Lisa Marie Upton
Terrible experience. When starting my policy I was honest, transparent about having 2 cars and a 5 year no claims bonus that was being used on another policy. I sent in all of my documents, after 1 month they contacted me saying that they would be cancelling my insurance in 7 days due to the No Claims Bonus being used on another policy. I told them this from the start and they gladly took my money which I paid in full and said it was all fine. Not only did they cancel my insurance, they have charged me a £75 admin fee AND 10% on the annual policy! The MD of the company didnt reply to any of my emails or calls and the Manager within the teams couldnt offer any solutions whatsoever and will still be charging me the fees stated above. Terrible service. Wouldnt recommend. I guess you get a cheaper quote from another company and you pay for it eventually - MORE THAN what I would have previously paid! My error. Wont be doing that again.
5 years ago
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Ladybird Insurance has a 4.1 average rating from 1,060 reviews

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