Renewals sent through with ridiculous increases. Only when I phoned up to query did they get back to reality or else I would have been conned out of the money. Disgusting! Once I had paid the money I asked the person at Lanc. Ins. if there was anything else to do. No came back the reply you are complete in every way. One day later I find they require on both cars classic"agreed valuations" pictures etc. again after only 12 months. All other Ins Co. will only require every 3/5 years. Lancaster Insurance is in the dark ages with miles and miles of admin etc. and nothing but time consuming grief on the customers part. They need to step into the 21st century. Will not renew again, dreadful company. For an Insurance Co thats attached to a car club like the M.G.O.C. a total disgrace. Should not be allowed to advertise in the Magazine.