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Simon Tees
Poor customer service was sent a letter asking for some information Tried calling them six times to discuss. Was on hold for between 45 minutes and on my final attempt 1 hour 20 minutes Only to be told they had cancelled my policy 4 days prior As said this was my sixth attempt calling There is only so long you can wait for a phone to be answered each day They had completely ignored all my emails prior to this Shameless
6 years ago
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Lancaster Insurance has a 1.9 average rating from 223 reviews

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Alice, Customer Support

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