I was at the O2 for a function and my tech equipment was nicked, i made a claim and up till today whic is 2 weeks now, i have been advised that my claim is on hold because they feel they are investigating the case, i have ben passed from pillar to post and all receipts etc has been given and a Kevin, a Gary all of these guys have no idea how distrauting it is when you loose something of value and besides the value, its the information that is inside that you also loose, they should stop traumatising us when its time for them to pay up,,,all this they say bla bla bla its just to have you hooked and after paying your premiums they don't care about you anymore, so so disapointed .Good luck to you