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Karen Hillier
The most horrendous experience I have ever had. Terrible communication, did not follow their own complaints procedures and refused to offer compensation recommended by the Financial Ombudsman Service adjudicator. 9 months on and I am still waiting for my claim to be settled despite having no kitchen or cooking facilities. The way I have been treated by this company has caused me so much stress that it resulted in time off of work and a nervous breakdown.
8 years ago
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