I bought a new bike and insured it through L+G along with an existing bike. The cost to insure two £500 bikes on top of my existing policy was very cheap at only £13 a year. I was horrified when one of my bikes was stolen only one day after I'd insured it. I was convinced that they would think I was committing fraud and refuse to pay out but they only asked a few very reasonable questions and then not only paid out for my bike but also for the lights and locks that went with it. There were no quibbles at all. They didn't even ask for receipts for the lights and lock. I was very impressed. I had the money (obviously minus the excess) a week after my bike was stolen.