I would never recommend legal and general to anyone. I have just received my first mortgage and have taken out life insurance with them. I asked for my trustee form which I was told 'would be emailed to me' when it wasn't, I phoned again and was told 'it would be posted to me', when it wasn't, I phoned again and was told 'I can't help you as I am covering the phones but will get someone to call you back'; the call never came. I made a formal complaint, was told the documents would be sent first class, recorded delivery.. they didn't turn up, I chased up and was ignored. I have cancelled this service and would never use them again.