I don't usually like to complain however my experience of Legal and General has been shocking. I took a home insurance product with them that I needed to cancel shortly after due to our property purchance falling through. In total it took 13 attempts via lengthy telephone calls and countless e mails to get my refund. It was laughable and I was given every excuse from, it will take 4-5 days to appear in your account, they couldn't even find my payment at one point resulting in me having to provide a bank statement and I was even told it was stuck with there accounts team!! I have lost total confidence with Legal and General and I wouldn't recommend them to anyone. Appalling levels of service.