Have had building and contents insurance with legal and general for a few years now. Have never made a claim and never missed a payment. Came home today to find water leaking from my kitchen ceiling, want sure where it was coming from. A friend climbed up and had a look at the roof from a ladder, he could see there was broken slates and holes letting in water. There was a bad storm here on the 12th of august which I thought was maybe the cause. Called legal and general to discuss the process of having it looked at. The advisor said I did have building and contents insurance with them and that I would need to talk through a claim form with him which was fine. I was asked the date of the storm and was then put on hold, after about 5 minutes on hold the advisor came back on the phone and said they couldn’t do anything about it as he had checked the internet for storms in my area but there had been none?????? I informed him there most certainly was, a bad storm that was reported everywhere, there was cars floating down streets, trees blown over, multiple homes damaged but he said as he hadn’t found anything on the internet it couldn’t be true so closed the claim???? Wouldn’t even send someone out to look at it to confirm the damage!!! Don’t believe what I have just heard from this absolute shower Of charlatans!!!!! Please please stay away from this company if you want to get insurance to protect your property!!!!! Just for reference a quick type into google shows the severity of the storms including pictures and news articles! Extremely angry!!!