Having banked with Lloyd's for 25 years and recently starting a business, Lloyd have been the most useless bank. Despite having my entire credit history, made £000s on interest and loans, they refused an overdraft, loan, business manager and now a payment holiday on my personal loans due to corona. Their tv ad says with you every step of the way but that could not be any further from the truth. I really must switch to coop or TSB, both of whom have fantastic reviews and actually care. Disgusting service, I hope you collapse soon and make way for banks that care.