The flowers received were beautiful but there was no name of the sender on two lots of flowers received. These flowers were sent in response to a bereavement. We have called twice and your staff are refusing to tell me the sender due to data protection laws. Now I have no way to thank the senders, and they are probably feeling insulted that no response has been received. You really need to make your website more clear, by informing senders that if they do not include their names in the response section, their kind gesture will remain anonymous.
4 years ago
Marks & Spencer has a
2.1
average rating
from
1,183
reviews
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