I ordered flowers for my mum's birthday. She is 79 today and is undergoing cancer treatment. I haven't seen her for a long time due to the pandemic and the fact that I work in a nursing home with a lot of covid positive residents, so I daren't go to see her at the moment. So it was important that the flowers arrive and that they were nice. I've just spoken to my mum and she said that the flowers were just left downstairs on the front porch, no card or anything through the door and no one knocked on delivery. This has happened a few times and really it isnt good enough. If I hadnt had phoned the flowers would have been there all night. They were delivered (according to the text I received) at 11.15 this morning and my mum didnt find them until almost 5 pm. You really should tell your delivery people TO KNOCK ON THE DOOR OR AT LEAST PUT A CARD THROUGH THE DOOR TO ALERT THE PERSON TO THE FACT THAT THEY ARE THERE. I wont be ordering anymore flowers from you.