Flowers arrived day before the nominated day delivery and gift bought with flowers arrives separately and on a different day. I tried ringing customer service (20 minutes waiting with no answer), the automated voice says 'mothers say deliveries are between 7am on saturday until 7pm sunday, and gifts arrive separately due to different courier'. Very misleading as it does not state this online when ordering or in confirmation email. Definitely won't be ordering again. I gave 2 stars simply because flowers looked good and seemed fresh.
3 years ago
Marks & Spencer has a
2.1
average rating
from
1,183
reviews
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