I ordered flowers and chocolates for mum too arrive on Mother’s Day I ordered them on Monday 10 March plenty time for marks and spencer too arrange so I thought. Yesterday I got an email to say dpd would deliver and sent a text message on delivery slot for Mothering Sunday . Well hear I am this evening neither a text from dpd are flowers and chocolates did not get delivered . To say I am annoyed is a understatement. I paid a lot of money to marks as I thought a reputable company to deliver and I now I feel left down , I rang customer service this evening after an hour wait too speak to a very unhelpful person no apology and said oh flowers could arrive tomorr . Tomorr is not good enough. Thank goodness got a refund.