No flowers or champagne to take a photo of as they didn’t arrive!! No phone call to apologise, just an email with a 30% discount off future flower orders!! Why would I order more when you couldn’t even deliver the first ones. Really disappointed given how long it has been since I have seen my Mum and the way this has been handled
3 years ago
Marks & Spencer has a
2.1
average rating
from
1,183
reviews
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