Hi I want to complain about the delivery of a bouquet of flowers on 29th March. The flowers themselves are beautiful, but were supposed to be delivered to my home address. The night before I got a text to say they were going to the local DPD shop with no way of changing this which was very awkward as I was shielding. Inside the box was a very lovely thank you message that wasn’t for me so another message missing from someone’s box. Not good enough M& S.
3 years ago
Marks & Spencer has a
2.1
average rating
from
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