I ordered some flowers, and although I reread the bas reviews, thought not a lot can go wrong, but it did, they were all squashed up, they were not in bud as promised, they looked a bit dead. And the cape flowers were missing. So all in all, was not happy, as these were bought for someone who has dementia starting, so would not of even remembered who there from. I went on the chat 1st of all honestly don't bother, there lazy don't want to help keep you hanging on and on and on. Then cut you off. I complained about Enrique and nomestavo no oppology nothing. I decided not to have another bunch, as what I’d the same, she would not know or remember who bought them. And not the same is it.