Ordered flowers to be delivered for my Aunt's 90th birthday who lives alone. Supposed to be delivered between 7am and 7pm today. Had txt message from Yodel at 7.00am to say the flowers were at the depot. At 5pm tracking stated flowers still in depot. Rang M and S who said they called Yodel and flowers will be delivered at 6.30pm. Still not arrived and depot closed!! No present for my Aunt and feel that the person I spoke to at 5pm was just saying that to get me off the phone. I should have learnt my lesson when it happened in February for my sister's birthday which arrived 2 days late. Will not be using M and S ever again !!