I received some M & S flowers for Christmas ordered by a niece who lives in New Zealand. I can't tell her what I really think of them because it would upset her but I think it was the most disappointing bunch of flowers (referred to by M & S as a bouquet) that I have ever received. There are five stems of rather unimposing flowers - one of them broken - one stem of berries and six stems of very dull greenery. The packaging seemed inadequate. As I am the recipient not the buyer I'm not sure if I'm allowed to complain but I feel that M & S standards must have declined since I last used them myself. I just hate to think of my lovely niece having wasted her money - and I'm sure the flowers weren't cheap.