I had 3 bouquets of M&S flowers, 2 by courier delivery. The first bunch was the rainbow bouquet which our daughter ordered for Christmas, but had to be delivered 4 days early due to lack of slots. I was quite happy about this, she was disappointed. They Alstrumoeria arrived completely wilted and flattened, I feared the worse, but have been amazed that after shortening the stems, they recovered well over 3 days and are still beautiful nearly 3 weeks on. I'm Dutch, have often traveled with Alstroemeria kept fairly dry from the Netherlands as the flowers can cope. The second bouquet was with white Lisiathus and some Alstroemeria, again terribly dried out. It's only from last week and ready for the bin, although most of it never recovered and has been thrown already. Lisianthus can not cope in the same way. The last bouquet came this weekend, straight from the shop, mainly roses, very drooped and has not recovered. I'm very disappointed for all the lovely people who spent their money on these flowers. I will never buy them, the service in the past was better when there was water surrounding delicate blooms. Now I'd buy daffodils, some tulips and Alstrumeria (if they are delivered dry) or Chrysanthemums.