One star is too much. One star is too much. I have recently moved house. 2 friends sent me flowers. No flowers arrived here. They were both told that I had refused to take delivery of them! Both friends arranged a second delivery, again no flowers arrived. On mother's day my daughter sent flowers. When they arrived they were dead. The stems were dry and had not been wet for a very long time. I phoned and made a complaint. I was assured a redelivery was booked for Wednesday. I waited in all day, and by 1630 there were still ho flowers! I have phoned again only to get told that they have not been dispatched ! DO NOT BOTHER ORDERING FROM THIS HOPELESS COMPANY. THE STRESS IS NEVER WORTH IT!