Absolutely shocking lack of service . Twice recently I have tried to order flowers for special events . A few weeks ago tried to order 3x bouquets to the same address for a family wedding . Despite advertising next day delivery ( I was ordering 3 days before ) the first delivery date was 4 days after the wedding !, plus it let me order flowers that were not available, so that was a disaster. Today trying to order flowers for a birthday , all seemed good and order and payment taken, then a minute later an email arrives saying “ flowers out of stock” and order cancelled but no cash back for up to 5 days !!! Shocking , why no option to amend / re order . Never again !,